Frequently Asked Questions

AI Security Edge is an AI-delivered marketing platform for security companies. The AI Website ($297/mo, everything included) is your website plus Holland, the AI receptionist that answers every call 24/7 and books installs, plus chat, appointment booking, automatic Google review requests, and instant lead follow-up. Get Recommended gets your company named by ChatGPT when homeowners ask who to call. Every service is AI-delivered and self-service — no account managers, no monthly calls, no long-term contracts. Signup to live website in 5 business days.

Independent and growing security companies that want the same online firepower the national brands use, without paying agency prices. We work with residential security, commercial security, fire alarm, CCTV, access control, and alarm monitoring companies — any security business that depends on getting found, getting calls, and turning calls into customers. If your customers search online, we can help you reach them.

Traditional agencies charge $1,500 to $5,000 per month because they pay account managers, copywriters, and SEO analysts to do work by hand. We automated all of that. AI builds the site, AI optimizes for search, AI answers the phone, AI sends review requests. Same outputs, a fraction of the price, instant instead of in the queue, and you never wait on a human to do something software could do in 30 seconds.

We are a U.S.-based platform serving security companies nationwide across the United States. Built on 23 years of security-industry experience.

Two products, month-to-month, $0 setup, cancel anytime. The AI Website ($297/mo, everything included) is your website plus Holland the AI receptionist answering every call 24/7 and booking installs, the chat widget, appointment booking, automatic Google reviews, and instant lead follow-up. Get Recommended is $97/mo while we work — the full $495/mo only starts after ChatGPT names your company at least once a week for 4 straight weeks. There's also a $29/mo AI Visibility Watch starter. Full breakdown at aisecurityedge.com/pricing.

No. Every plan has $0 setup. The price you see is the price you pay — no onboarding fees, no account-activation charges, no surprise costs.

No. The AI Website is $297/mo with everything included — Holland the AI receptionist answering every call 24/7, the chat widget, appointment booking, automatic Google reviews, and instant lead follow-up. There are no add-on menus and no surprise line items. One price, everything working together.

No long-term contracts. Every plan is month-to-month and you can cancel anytime from your dashboard with one click. No phone calls, no retention specialists, no penalties. We earn the business every month.

Yes. Pay annually and you get two months free on any plan. Same features, same flexibility — you can still cancel anytime, we just refund unused months on a prorated basis.

Upgrade or downgrade in one click from your dashboard. Upgrades activate immediately and prorate the difference. Downgrades take effect at the start of your next billing cycle. No phone calls, no sales rep, no friction.

Five business days from signup. You answer a few questions, upload your logo, and pick your colors. We write the content, build the site, optimize it for Google and AI search, and publish it. No meetings, no back-and-forth, no waiting on creative teams.

A logo (we will redesign one for you if needed), your business name and address, your service list, your hours, and a quick description of what makes you different. That is it. We pull the rest from your existing online footprint and AI handles the writing.

Yes. Every plan includes a self-service dashboard where you can edit pages, add services, update hours, swap photos, and publish changes in seconds. No support tickets, no waiting two days for a developer to push a button.

Every AI Website is mobile-first by design. The same site adapts perfectly to phones, tablets, and desktops. Page-load speed is optimized for mobile, where most local search happens.

Yes. Bring your existing domain or buy a new one — either way it stays yours. We help with DNS configuration during onboarding, but the domain registration stays in your name.

Yes. The live demo at aisecurityedge.com/demo lets you talk to Holland in your browser — pick your industry and she behaves like your business's AI receptionist. You can also call our main number at (737) 353-5588 to hear Holland handle a real call. No obligation either way.

Holland answers every call 24/7, qualifies leads, books appointments directly into your calendar, takes messages, transfers urgent calls, and follows your business's specific scripts. She speaks in a warm, natural voice — pick from several voice options to match your brand — and knows your business: services, prices, hours, FAQs, all loaded during onboarding.

Holland never lets a call go to voicemail unless you specifically configure her to. Even outside business hours, late at night, or during holidays — every call gets answered. When the caller wants to book an appointment, Holland confirms the exact slot on your calendar in real time so they hang up with a confirmation, not a callback promise.

Holland identifies herself by name and your business name when she picks up. Some customers ask if she is AI, and she will tell them honestly. Most simply talk to her like any receptionist — book the appointment, get their question answered, and hang up satisfied.

Yes. The AI Website ($297/mo) includes a dedicated local business phone number that routes to Holland. You can also forward your existing number to Holland if you want to keep your current line.

When a homeowner asks ChatGPT or Google 'who is the best security company near me,' the AI names a few companies — and most local dealers never get mentioned. Get Recommended is our service that fixes that. We build the content, structure, and citations that make Google and ChatGPT recommend your company by name. You pay $97/mo while we work; the full $495/mo only starts after ChatGPT names your company at least once a week for 4 straight weeks — with screenshots to prove it. Free check at aisecurityedge.com/audit to see if you qualify.

Put in your business name and city. In about 60 seconds the audit grades your online presence across six categories — Google reputation, website performance, AI search readiness, reviews, citations, and more. No signup, no credit card, no sales call. You get the gaps and exactly what to fix.

AI Booking Agent is a calendar widget that drops onto your website so visitors can self-book in 30 seconds — no phone tag, no email back-and-forth. You set your hours, services, time-off, and buffer rules in your dashboard. The system sends automatic SMS and email reminders 24 hours and 1 hour before each appointment so you get fewer no-shows, and visitors can self-reschedule or cancel via a magic link. Included with The AI Website ($297/mo) — no extra charge.

We have dedicated playbooks for every kind of security company — residential security and residential alarm dealers, commercial security and commercial integrators, fire alarm and life safety, CCTV and video surveillance, access control specialists, and alarm monitoring providers. Every playbook includes the pain points, solutions, and pricing tuned specifically for that part of the security industry. If your customers search online, we can help you reach them.

Both. Single-location businesses get The AI Website at $297/mo with everything included. Multi-location and franchise businesses get the same plan applied per location, with shared brand assets and consolidated reporting. Contact us for franchise pricing.

Three layers. Layer one is the in-dashboard Help Center with searchable how-to articles. Layer two is the AI Assistant — ask any question, get an instant answer drawn from our entire knowledge base. Layer three is a human team member who follows up by email for anything the first two layers cannot solve. Most issues resolve in under 60 seconds without ever opening a ticket.

One click in your dashboard. No phone calls, no retention specialist, no exit survey. Cancellation takes effect at the end of your current billing period and your dashboard remains accessible until that date so you can export everything you need.

No. Plans are month-to-month with no setup fees and no contract — cancel in one click and future charges stop, which is fairer than locking you in and promising refunds you'd have to fight for. If something goes wrong on our end during the 5-business-day launch, we keep building until your site is live.