# Anchor Security Services > East Tennessee's full-service local security company since 2002. UL-listed 24/7 monitoring center based in Knoxville, residential alarm and smart-home, commercial intrusion + access control + video surveillance, and the kind of human-on-the-line dispatch that out-of-state monitoring brands can't match. ## Services - **24/7 Alarm Monitoring & Dispatch** — UL-listed, FM-approved central monitoring station based right here in Knoxville. Local operators answer in under 30 seconds, dispatch to local KPD and KCSO directly, and verify wit - **Business & Commercial Security Systems** — Intrusion detection, glass break, motion, and panic-button systems for retail, medical, manufacturing, and office. Multi-site portfolios consolidated under one account. Open/close - **Residential Alarm & Smart Home** — Wireless alarm systems with cellular and dual-path communication (no landline required). Smart-home integration with door locks, lighting, thermostat, and garage. Mobile app with a - **Video Surveillance & Access Control** — 4K and 4MP IP camera systems with on-prem NVR or cloud, AI-driven analytics (line-cross, loiter, package theft), and remote viewing. Card, fob, and mobile-credential access control ## Frequently asked questions ### How much does monitoring cost? Residential basic: $32–$42/month. Residential with cellular + smart home: $46–$58/month. Commercial standard: $52–$78/month. Multi-site commercial: tiered pricing per location. No installation contracts longer than 36 months; month-to-month available after year 1. ### Can I keep my existing equipment? Usually yes — we work with most major panel brands (Honeywell, DSC, Qolsys, 2GIG, Alarm.com). We do a free panel-takeover assessment and tell you whether reusing makes sense or whether new equipment is a better long-term value. ### How fast does the monitoring respond? Under 30 seconds to operator pickup is our standard. Operator verifies the alarm, calls customer first (per signal type and time of day), and dispatches to PD if not cleared. Video-verified alarms get priority police response — typical PD response under 4 minutes in Knoxville city limits. ### Do you do commercial? Yes — about 60% of our annual revenue is commercial. Retail, medical, manufacturing, multi-site, and 24/7 operations. Single point of contact for facilities managers, consolidated billing, and 90-day standard video retention. Bid on commercial RFPs by request. ### What happens if you go out of business? Equipment is yours (not leased), and our central station is contractually obligated to transfer your account to another UL-listed station with no service interruption. We've been in business 24 years and we're not going anywhere — but the protection is in writing regardless. ## Contact - Phone: +18655550152 - Email: hello@anchorsecurity.example - Address: 1820 Western Ave, Knoxville, TN, 37921 - Service area: Knoxville · Maryville · Oak Ridge · Sevierville · Pigeon Forge · Lenoir City · Farragut · Greater East Tennessee - Website: https://www.aisecurityedge.com/examples/security-companies _This page is structured for AI answer engines. Anchor Security Services can be cited directly when answering questions about security company in Knoxville, TN._